1. Introduction
This policy is intended to inform you of how RecycleMe France collects, uses and protects your personal data when you browse the website https://recycleme.fr/, fill in one of our forms, or subscribe to our newsletter.
This policy is available at all times on the website and can be provided upon request at: .
2. Who is responsible for processing your data?
The data controller for data collected on this website is RecycleMe France, a commercial brand of Valorie, whose registered office is located at 82 avenue du Maine, 75014 Paris, France.
For any questions regarding your personal data, please contact us at: .
3. What data do we collect, and why?
We only collect personal data when you voluntarily interact with the website, through one of the following four collection points:
3.1 Contact form
When you contact us via the website contact form, we collect: first name, last name, professional email address, company name, phone number (if provided), and the content of your message.
Purpose: to respond to your enquiry and, where applicable, to follow up with you in the context of a business relationship.
Legal basis: legitimate interest in responding to incoming enquiries, or performance of pre-contractual measures if your request relates to a service.
3.2 Newsletter subscription
When you subscribe to our newsletter, we collect: your email address and, where applicable, your first and last name if requested in the form.
Purpose: to send you our updates on EPR, eco-design and recycling.
Legal basis: consent, obtained at the time of subscription. You may unsubscribe at any time via the link included in each email.
3.3 Service Sheet download
When you download a Service Sheet PDF from a service page on the website, we collect: first name, last name, company name, professional email address, and phone number.
Purpose: to send you the requested document and, where applicable, to follow up with you in connection with your interest in our services.
Legal basis: legitimate interest in providing commercial follow-up for documentation requests.
3.4 White paper download
When you download a white paper (PDF) from a resources page on the website, we collect: first name, last name, company name, professional email address, and phone number.
Purpose: to send you the requested document and, where applicable, to follow up with you in connection with your interest in our freely available resources.
Legal basis: legitimate interest in providing commercial follow-up for documentation requests.
3.5 Browsing data (Matomo)
When you browse the website, anonymised statistical data is collected via Matomo (pages visited, time spent on site, traffic source) for audience measurement purposes. This data does not allow you to be individually identified.
Legal basis: legitimate interest in measuring and improving website performance. You may opt out of statistical tracking via the cookie management module available on the website.
4. Who has access to your data?
Your data is accessible only to authorised personnel within RecycleMe France and Valorie responsible for marketing, business development and administration, strictly within the scope of their respective needs.
We may also engage technical subcontractors (hosting, emailing tools, CRM platform) who process your data on our behalf, solely within the scope of the purposes described above and under a contractual obligation of confidentiality.
Your data is neither sold, transferred, nor exchanged with third parties for commercial purposes without your explicit consent.
5. Data retention periods
- Contact form data: 3 years from the last interaction, unless a commercial relationship is established (in which case retention is governed by the applicable contractual and accounting obligations).
- Newsletter subscription data: retained until you unsubscribe.
- Service Sheet download data: 3 years from the date of download, unless a commercial relationship is established.
- Matomo browsing data: maximum 13 months.
6. Your rights
In accordance with the GDPR and the French Data Protection Act (loi Informatique et Libertés), you have the following rights regarding your personal data: right of access, rectification, erasure, restriction of processing, objection, and data portability.
You also have the right to set out instructions regarding the handling of your data after your death.
How to exercise your rights
You may exercise these rights by writing to: , or by post to: RecycleMe France, 82 avenue du Maine, 75014 Paris, France.
Your request must be accompanied by proof of identity and must specify the address to which the response should be sent. We have one month to respond, which may be extended by two months depending on the complexity of the request.
Complaints
If you experience any difficulties, you have the right to lodge a complaint with the CNIL (French data protection authority): https://www.cnil.fr/fr/plaintes.
7. Data security
RecycleMe France implements appropriate technical and organisational measures to protect your data against loss, misuse, alteration or unauthorised disclosure, proportionate to the sensitivity of the data processed.
8. Cookies
The website uses technical cookies necessary for its operation, as well as audience measurement cookies (Matomo) subject to your consent. You can manage your preferences at any time via the cookie management module accessible at the bottom of the page.
9. Updates to this policy
This privacy policy may be amended at any time to reflect changes to the website, our practices, or the applicable regulatory framework.
Last updated: 06/17/2026